Warranty

 

Apex Lobinni Warranty Policy

At Apex Lobinni, every timepiece is built with precision, integrity, and craftsmanship designed to endure. We take pride in the quality of our watches and stand behind each one with confidence.

2-Year Limited International Warranty

All Apex Lobinni watches are covered by a two (2) year international warranty from the original date of purchase.
This warranty covers manufacturing defects in materials and workmanship under normal use conditions.

If your watch requires service during this period, Apex Lobinni will repair or replace, at no cost, any defective component that falls within the scope of warranty coverage.

What the Warranty Covers

  • Movement defects

  • Manufacturing or assembly issues

  • Defects in hands, dial, or markers

  • Functional irregularities not caused by external damage

All warranty repairs or replacements must be carried out by Apex Lobinni Authorised Service Centers.

What the Warranty Does Not Cover

This warranty does not cover:

  • Damage resulting from accidents, impacts, or misuse

  • Scratches, dents, or wear caused by normal use

  • Damage due to water infiltration caused by improper handling

  • Alteration or repair by unauthorised persons

  • Loss or theft of the watch or its components

How to Claim Warranty Service

  1. Contact our Customer Care Team at support@apexlobinni.com with your order number and description of the issue.

  2. Provide proof of purchase (receipt or order confirmation).

  3. Our team will assist you with assessment and guide you through the process for repair or replacement.

Authenticity & Care

Only genuine Apex Lobinni timepieces purchased from our official website or authorised retailers are eligible for warranty service.
To preserve your watch’s precision and beauty, we recommend servicing it every 3–5 years at an authorised service centre.